Assistant Resident Manager | Bela-Bela, Limpopo | Private Game Reserve

Kendrick Recruitment is seeking an experienced, hands-on and highly organised Assistant Resident Manager to join an exclusive private game reserve in Bela-Bela. This is an exciting opportunity for a hospitality professional with strong operational leadership skills, excellent guest relations abilities and a passion for luxury safari hospitality. The successful candidate will work closely with the Resident Manager to oversee daily lodge operations, maintain exceptional service standards and ensure a seamless guest experience.

Key Responsibilities:

• Assist with the overall management and daily operations of the reserve and its hospitality facilities.
  

• Support the Resident Manager in overseeing all operational departments.
  

• Ensure exceptional guest experiences and consistently high service standards.
  

• Supervise, motivate and develop departmental teams.
  

• Monitor front-of-house, housekeeping, food and beverage and general lodge operations.
  

• Maintain effective communication and coordination between departments.
  

• Handle guest feedback, requests and complaints professionally.
  

• Assist with staff scheduling, training and performance management.
  

• Monitor operational costs, stock control and departmental budgets.
  

• Ensure that property standards, maintenance requirements and presentation are consistently maintained.
  

• Assist with implementing and maintaining operational procedures.
  

• Work closely with management to identify areas for improvement and enhance overall efficiency.
  

• Maintain a visible, hands-on management presence throughout the property.
  

Requirements:

• Previous experience in a senior hospitality management position within a luxury lodge, safari property or private game reserve.
  

• Strong understanding of lodge operations and luxury guest service standards.
  

• Proven leadership and team management experience.
  

• Excellent communication, interpersonal and problem-solving skills.
  

• Strong financial awareness and operational administration abilities.
  

• Ability to manage multiple departments and prioritise effectively.
  

• A hands-on management style with exceptional attention to detail.
  

• Professional presentation and a passion for hospitality.
  

• Ability to work under pressure and lead by example.
  

• A valid driver's licence would be advantageous.
  

Salary: Negotiable, depending on experience.

If you are an experienced hospitality professional with the leadership ability and operational knowledge to support a luxury private game reserve, we would love to hear from you.

If you do not hear from us within 7 working days, please consider your application unsuccessful.