Job Summary
Assistant Resident Manager - Luxury Tented Lodge - Bela-Bela Kendrick Recruitment is looking for an experienced Assistant Resident Manager to support the day-to-day operation of a luxury tented lodge in Bela-Bela, Limpopo. This junior management role requires a confident hospitality leader who can oversee lodge operations and step in for the Resident Lodge Manager when needed. Salary: Negotiable, depending on experience Package: Live-in accommodation and meals while on duty. Compulsory 5% provident fund contribution. Individual medical aid is available through a restricted plan, with a 50% company contribution; membership is voluntary and forms part of the cost-to-company package. Key Responsibilities - Assist with planning and managing lodge operations. - Successfully manage the lodge in the Resident Lodge Manager’s absence. - Lead, train and motivate the team, overseeing performance and service standards. - Manage Front of House, Front Office administration and Food & Beverage operations. - Support cost control, financial administration and reporting. - Drive the lodge quality plan and implement required standards. - Build positive relationships with staff, guests, the local community and industry partners. - Support broader business goals and follow company procedures. - Deliver attentive guest service and respond effectively to guest needs and challenging situations. Requirements - At least five years’ experience in a similar management role at a 5-star lodge. - Matric; a formal hospitality qualification is preferred. - Essential Front Office Management experience and a strong track record in Front of House and Food & Beverage management, particularly Front of House administration. - Proven experience managing, training and leading employees. - Strong administrative, financial and computer skills. - Knowledge of a property management and point-of-sale system; experience with lodge or game reserve operations is required. - Excellent English communication skills; well-spoken and presentable. - Guest-focused, innovative and creative, with strong interpersonal skills and attention to detail. - Able to think laterally, take initiative, multitask and work effectively under pressure. - Self-motivated, diligent and able to meet deadlines. - Willing and able to share knowledge, teach and inspire others. - Valid South African ID and driver’s licence required; own vehicle recommended. - Must be available for an in-person interview. Additional Information - The position is live-in in Bela-Bela, Limpopo, with meals provided while on duty. - The accommodation environment is not pet-friendly. - The company retirement age is 60. If you do not hear from us within 7 working days, please consider your application unsuccessful.