Are you ready to lead an exclusive safari experience and create unforgettable memories for discerning guests? Our client, a luxury tented camp nestled within the scenic landscapes of Limpopo, is seeking a seasoned Camp Manager to oversee all aspects of operations, guest relations, and team leadership.
Duties:
- Ensure every guest receives a warm, personalised, and memorable experience from arrival to departure.
- Oversee guest arrivals, departures, meal times, and special occasions, maintaining high standards of service.
- Monitor guest satisfaction, address concerns proactively, and ensure all preferences and special requests are fulfilled.
- Build strong relationships with guests while upholding discretion, professionalism, and privacy.
- Drive upselling opportunities across beverages, activities, private experiences, and retail.
- Lead, motivate, and manage the entire Kwafubesi team through daily briefings and ongoing performance management.
- Conduct regular inspections of guest tents, public areas, and back-of-house spaces to maintain luxury standards.
- Oversee housekeeping, maintenance, and stock levels, ensuring the camp’s presentation remains impeccable.
- Work closely with culinary and service teams to ensure meal experiences and dining occasions meet luxury expectations.
- Manage operational administration, including stock control, revenue tracking, and accurate billing.
- Liaise with Head Office and senior management to meet operational and financial targets.
- Uphold health, safety, hygiene, and security standards while fostering an environment of conservation and responsible tourism.
Requirements:
- Minimum of 5 years leadership experience in hospitality or tourism.
- Strong leadership and people-management skills.
- Excellent guest relations and communication abilities.
- Proven experience managing the full guest journey.
- Knowledge of backstock management, stock control, and financial procedures.
- Exceptional time management and organisational skills.
- Passion for hospitality and a commitment to delivering luxury service.
Nice to Have:
- Experience in safari or luxury tented camp operations.
What We'll Give You:
- Salary: R16,000 - R18,000 per month (Cost to Company)
- Provident Fund Contribution
If you are a driven hospitality professional looking to make a significant impact in a luxury safari environment, we want to hear from you. Take the next step in your career and apply today to lead a premier experience at Kwafubesi Tented Camp.