Job Summary
Overview / Purpose of the job:
As a Brander, you will hold a vital role in the branch sales generation. With such a position, you are responsible for a variety of products and service offerings. You are expected to give a friendly prompt service to all customers. Management expects you to use your own initiative, generating adequate sales leads and committing to a prompt and professional service delivery to our clients at all times
Min Requirements:
- Matric
- Microsoft Office
- 1 year experience in retail sales preferred
- Comfortable operating machinery
- Interest in graphic design
Responsibilities:
- Making sure the front office, workspace and branding room are neat and tidy
- Assisting customers with queries and orders promptly
- Taking in customer briefs and preparing artwork for approval
- Ensuring all deadlines and quality standards are met and customers are communicated with regularly through the process
- Operating and maintaining the necessary machinery
- Have a can-do approach and willingness to learn
- Phoning customers and sms on Bulk SMS system for collections
- Ensuring stock is replenished and reordered timeously
- Continually advance your product knowledge and that of other employees
- Understanding and implementing all policies, procedures and quality standards
- Ensuring regular discussions are held with the relevant staff to promote good workflows (daily if necessary) and bring any problems to management’s attention
- Make sure you are a role model for staff by providing excellent customer service and support to the business
Competencies:(Knowledge, skills and attributes)
- Well spoken
- Excellent communication skills
- Excellent people skills
- Service orientation