Customer Success Account ManagerRandburgR60000 CTC per month
Customer Success Manager
Head of Vertical, Car Division
Main Purpose of Role
My Client is looking for a very talented Customer Success Manager who will be responsible for building and maintaining long-term and trusting relationships with their clients. Their clients are all top-tier businesses with large budgets and huge potential for growth.
The successful candidate will be responsible for managing a portfolio of assigned clients, they will develop and grow business from existing clients and actively seek new growth opportunities within their client base. Operate as the lead point of contact for all matters specific to their client base. They will oversee customer account management, including negotiating contracts and agreements, client relationship management, and maximizing long-term profit.
They believe in providing their clients with the best service possible and as such ensuring that their clients are happy and well looked after. It’s a key objective of the role.
Required Qualification and Experience
One of the largest Banks are currently seeking 5 HOC Claims Consultants.
Duties and Responsibilities:
Banking giant urgently seeks to employ 20 Claims Consultants with HOC experience on an initial 3 month contract with the view to be extended.
The Claims Consultants will be responsible for handling the full claims process from cradle to grave.
Duties and Responsibilities:
• Register claims and appoint Assessors
• Handling claims in line with agreed SLA's
• Decision making regarding merits – indemnify or not
• Negotiate settlements
• Detection of fraud and management of fraudulent indicators
• Keep the operational system updated
• Provide thorough and timeous feedback to the relevant parties
• Complaints resolution
• Minimum of 2 - 4 years’ claims handling experience (HOC)
• Good verbal and written communication skills
Looking to join one of our trendy insurance clients?, look no further,
Calling all Senior External Relationship Consultants
As discussed, we have a role available for a Senior Claims Handler.
Salary: R50 000 CTC, including provident fund and risk benefits
Location: Office based, Houghton Estate
We are looking for someone with a minimum 10 years Commercial Claims experience (particularly within the broker / intermediary space). If they do have experience within a broker and now are at an insurer, that is fine.
This person must be technically strong, be able to take initiative and think on their feet + ability to give feedback to clients / handle difficult clients.
My client in Short Term Insurance is looking for a Senior Claims Consultant
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