Job Summary
We are looking for a proactive and detail-oriented E-commerce Administrator to join our team! If you're passionate about online retail, customer service, and keeping digital platforms running smoothly — we’d love to hear from you.
Key Responsibilities:
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Process a minimum of 300 queries daily, prioritizing the Cell Phone category first.
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Accurately capture stock to Utilities in line with company style guidelines.
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Regularly scan the website for anomalies or mistakes and action corrections where needed.
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Facilitate website and e-commerce customer queries promptly and professionally.
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Manage Peach Payment reconciliations for the marketing account.
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Handle DSV (courier/logistics) reconciliations effectively.
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Facilitate Peach Payment queries as well as account registration processes for new customers.
Requirements:
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Strong attention to detail and excellent organizational skills.
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Ability to work efficiently in a fast-paced, digital environment.
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Solid understanding of e-commerce operations (advantageous).
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Good communication skills — both written and verbal.
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Experience with online payment systems and reconciliations (beneficial).
If you're ready to be part of a dynamic online retail team and grow within a fast-paced digital environment, apply today!
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