Job Summary
ENVIRONMENT:
A growing payments business is looking to appoint a Fraud & Risk Controller. This role is focused on designing and implementing fraud controls across both card and non-card transactions. The successful candidate will play a critical role in ensuring the business is fully prepared from a fraud, risk, control, and compliance perspective ahead of its card processing rollout.
Key Focus of the Role:
- Build and implement fraud rules across card and non-card transactions (EFT, RTC, Pay Shap, etc.)
- Support real-time transaction monitoring and decisioning
- Contribute to fraud control architecture and risk strategy
- Operate as a hands-on all-rounder across fraud, KYB, onboarding, and compliance in the early stages
DUTIES:
- Design, build, and optimise fraud detection rules and strategies across card and non-card payment channels
- Develop rule logic, thresholds, triggers, and decline strategies
- Support real-time transaction monitoring and decisioning using relevant monitoring tools
- Analyse fraud trends and translate findings into rule enhancements and improved controls
- Implement controls such as velocity checks, MCC restrictions, geo-blocking, and transaction limits
- Work closely with product and engineering teams on fraud tooling and rule deployment
- Support the rollout of card processing, ensuring robust fraud prevention measures are in place
- Manage chargebacks and dispute resolution processes end-to-end
- Perform transaction monitoring and fraud alert handling
- Conduct merchant KYB and enhanced due diligence (EDD) processes
- Perform sanctions screening, PEP screening, and adverse media checks
- Assist with AML compliance and client due diligence
- Maintain clear documentation of fraud rules, controls, and processes
REQUIREMENTS:
- 1–3 years’ experience in a fraud, risk, or financial crime role within payments or banking
- Proven experience across card and non-card transaction fraud environments
- Hands-on experience in fraud rule creation, optimisation, and transaction monitoring
- Experience working with transaction monitoring tools and real-time decisioning systems
- Strong understanding of card payment flows and lifecycle
- Exposure to KYB, merchant onboarding, enhanced due diligence, and AML processes
- Knowledge of sanctions screening, PEP screening, and adverse media checks
- Experience handling chargebacks and dispute management
- Strong analytical and problem-solving skills
- Comfortable working in a hands-on, evolving environment
- Experience working with card schemes such as Visa or Mastercard
- Exposure to issuing or acquiring environments advantageous