Job Summary
Change Manager – CAB
Location: Zimbabwe
Type: Permanent | Technology Integration
Lead change with purpose. Govern transformation.
This is a strategic IT governance role for a seasoned change professional who thrives in structured environments. If you're passionate about minimising disruption while driving innovation, this is your opportunity to take the lead.
About the Role
You’ll oversee the change management function across all IT systems and infrastructure. Your role includes strategy development, CAB governance, risk assessments, stakeholder engagement, and process improvement — all to ensure seamless transitions and business continuity.
What You’ll Do
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Develop and execute change management strategies for IT projects
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Lead CAB meetings and manage the full change control process
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Conduct risk assessments and stakeholder impact analysis
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Ensure compliance with internal policies and external regulations
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Manage vendor relationships and change implementation timelines
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Track success rates and continuously improve change processes
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Collaborate with IT, business units, and vendors for smooth execution
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Report on progress, risks, and performance metrics
What You Bring
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Degree in IT, Computer Science, Business, or related field
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CCMP certification (ITIL and PMP also preferred)
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5–7 years’ experience in change or IT service delivery (financial services advantageous)
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Strong stakeholder management, governance, and compliance skills
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Proven ability to drive change across complex IT environments
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Analytical thinker with strong communication and leadership ability
What Success Looks Like
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Controlled, efficient, and well-governed change processes
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Engaged stakeholders and minimal disruption to operations
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High CAB compliance and smooth integration of new systems
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A trusted and proactive approach to organisational transformation
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