Change & Release Specialist available in Sandton. The role will require responsibility for planning, coordinating, and executing software changes and releases in accordance with ITIL 4 best practices. The role focuses on minimising service disruptions, ensuring reliable deployments, and managing cloud-based CI/CD pipelines, particularly in Azure environments. Collaboration with cross-functional teams and adherence to security and compliance standards are key components of this role.

Duties

• Change Enablement: Plan and coordinate changes to minimise service disruptions.
• Release Management: Execute reliable software releases into production.
• Deployment Coordination: Manage cloud deployments and automated CI/CD pipelines.
• Pre-Production Environment Management: Ensure pre-production environments are stable and aligned with production.
• Monitoring & Observability: Implement monitoring and logging practices for post-deployment validation.
• Security & Compliance: Integrate security scanning (e.g., Snyk, Trivy, SonarQube) and enforce compliance (e.g., SOC 2, ISO 27001).
• Documentation & Reporting: Maintain release notes, deployment instructions, and performance metrics.
• Cross-Functional Collaboration: Engage with stakeholders to refine requirements and drive adoption of solutions.
• Personal Productivity: Demonstrate organizational skills, time management, and adaptability in a fast-paced environment.

Requirements

• Experience with ITIL 4 best practices for change and release management.
• Expertise in cloud deployments and CI/CD pipelines, preferably in Azure.
• Familiarity with release management tools (e.g., Jira, GitLab, Jenkins).
• Knowledge of version control systems (e.g., Git, SVN).
• Solid knowledge of networking (e.g., TCP/IP, DNS, firewalls, VPNs, load balancers).
• Experience with monitoring/logging platforms and observability practices.
• Understanding of security practices and DevSecOps tooling.
• Basic understanding of the software development lifecycle (SDLC) and Agile methodologies.
• Strong organizational, communication, and interpersonal skills.
• Ability to manage multiple priorities in a dynamic environment.
• Analytical mindset for data-driven decision-making.
• ITIL Foundation certification or relevant experience preferred.
• No specific degree mentioned, but technical expertise in relevant areas is required.

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