Job Summary
Job requirements: Lead the Order Processing team, ensuring adherence to processing metrics and identifying opportunities for improvement Verify technical aspects of incoming orders and review change orders for accuracy Coordinate and engineer large or complex orders, ensuring technical correctness and timely delivery Act as the primary point of contact for international orders requiring special coordination Provide technical assistance to field sales and facilitate communication between various stakeholders Analyze data to propose product improvements and solutions, maintaining a continuous improvement mindset Assist in customer visits, plant tours, and company presentations to enhance customer satisfaction and understanding Provide direction, guidance, support, training, and feedback to the Order Processing team to achieve collective and individual objectives Develop special information for internal use (procedures, special unit execution) and information for representatives (RLD / ESB) Skills & Experience: Strong project management skills with the ability to handle multiple projects simultaneously Proficiency in MS Office applications Excellent communication skills with a customer-focused approach Proactive problem-solving abilities and a continuous improvement mindset Effective leadership skills with the ability to motivate and coach a team Ability to work under pressure, prioritize tasks, and maintain accuracy Critical thinking skills and a quick learner mentality Qualification: BEng/BTech in Mechanical Engineering 5+ years experience in mechanical design, project management, order processing, design reviews, drawings, Bill of Materials (BOM), air cooling and thermodynamics Proficiency in CAD software (i.e. Inventor, AutoCAD, Vault and MS Office applications) Experience with ERP systems preferred Join the team and be part of an organization dedicated to innovation, sustainability, and excellence in engineering. Only South African Residents or individuals with a relevant South African work permit will be considered. Contact CAELLI PENTZ on