Job Summary
The purpose of this position is to maintain, service and repair material handling equipment, systems, and products on company premises or at customer sites in a timely and cost-effective manner so that customer and company requirements are met, maintaining of vehicle records.
Responsibilities:
To perform this job successfully, the appointed individual must be able to perform each essential duty / key performance area satisfactorily. This list of key performance areas is not exhaustive and may be changed / supplemented to accommodate business needs from time to time:
- Servicing of material handling equipment and maintaining forklift serviceability to specified standards and according to set procedures by delivering quality service / maintenance.
- Perform accurate diagnosis / troubleshooting in event of breakdown of equipment; communicate what repairs are needed by advising customer and/or
- Maintains vehicle maintenance and operational data / history by updating and timeously communication information that must go on record.
- Promote service / maintenance
- Provide complete customer satisfaction in a polite and professional
- Ensure proper communication between self, workshop staff (Field Service Team Leader and Controller) and customer.
- Ensure OHSACT requirements are met in all actions on company and client premises; maintains a safe work environment by verifying vehicle safety device operations, following standards and procedures and in general complying with legal regulation.
- Updates job knowledge by participating in educational opportunities
Requirements:
- Matric, Grade 12 or equivalent qualification
- Qualified Diesel and/or Petrol Mechanic, plus experience with forklifts or similar material handling equipment; or Qualified Forklift Mechanic
- Minimum of 3 - 5 years’ mechanical, hydraulic and electrical experience pertaining to forklifts
- General working knowledge of auto electrical systems (ignition, starting, charging, illumination)
- Excellent work ethic – honest, reliable, hardworking, dedicated and takes pride in work carried out
- Excellent communication skills with people at all levels in an organisation – must be able to converse fluently and comfortably in English; must be able to read and write English
- Ability to understand and follow safety measures and precautions
- Ability to interpret and apply technical information
- Ability to read and interpret schematics, diagrams, operations manuals and manufacturer’s specifications
- Ability to identify and correctly utilise relevant diagnostic equipment and specialised tools
- Willingness and capability to continue learning and growing with new technology and models
- Ability to receive constructive criticism
- As this position is part of a team that service a specialised industry and client requirements are paramount to the success of their businesses and the partnership between our company and theirs – candidates applying for this position must be able to do standby and work overtime as and when requested.
- Trade test certificate, mechanic
- Code 8 driver's licence
Please consider your application unsuccessful if you have not received a response within two weeks of applying.