Our client within the ICT industry, ICT Globe, is currently looking to recruit a Direct Sales Representative that is based in Centurion.

The purpose of this role is to promote the company’s products and services to existing and new clients in order to generate revenue. The representative will also advise clients on how to use the products effectively to achieve cost savings and increase business performance.

This role involves extensive travel to meet clients, grow the client database, generate new leads, meet or exceed monthly sales quotas, and maintain high levels of customer satisfaction.

Minimum Requirements

• At least 2 years’ sales experience in a similar role
• Highly organized and efficient with strong time management skills
• Customer service oriented
• Experience working with CRM systems
• Proficiency in MS Office (Word, Excel, PowerPoint, Outlook)
• Ability to work under pressure and meet monthly targets
• Strong negotiation skills
• Self-starter capable of working independently
• Committed, positive, and hardworking
• Excellent interpersonal and communication skills (written and verbal)

Key Responsibilities

• Build and grow the client base; educate clients on product benefits
• Sign up new clients and manage orders
• Arrange demos, site surveys, and 3CX training for end-users
• Generate quotes, proposals, and ensure client approvals
• Plan installations with vendors and verify solutions are working
• Act as primary point of contact for client needs and issues
• Handle complaints and provide solutions in coordination with management
• Maintain and strengthen relationships with existing clients for repeat business
• Respond to inquiries and sales requests within agreed timelines
• Monitor performance and create reports (weekly/monthly)
• Liaise with technical teams for solution requests and CRM integrations
• Conduct market research on competitor offerings
• Deliver sales presentations and participate in marketing events
• Pursue cross-selling, up-selling, and add-on sales opportunities
• Maintain professionalism and represent the company positively

Advantages

• Experience in technology or ICT sales
• Knowledge of 3CX systems, connectivity solutions, or telecom products
• Exposure to CRM systems and sales reporting
• Strong negotiation, client management, and presentation skills
• Proven track record in meeting or exceeding sales targets