Job Summary
Role Summary:
- Field service technician responsible for installation, repair, maintenance, and fault finding of industrial weighing, inspection, and labelling equipment at customer sites
Core Responsibilities (Essential Only)
- Diagnose and resolve technical faults on-site and remotely
- Install, commission, and maintain industrial weighing and inspection equipment
- Perform preventative maintenance and breakdown repairs
- Troubleshoot PC based and processor controlled systems
- Configure and troubleshoot wired and wireless network connections
- Complete service documentation and manage spare parts in service vehicle
- Engage professionally with customers and identify service sales opportunities
- Travel to customer sites; work in industrial environments (incl. cold/freezer areas)
Minimum Requirements (Non-Negotiable)
- Electrical Engineering qualification (or equivalent technical diploma)
- Proven experience repairing and installing industrial / PC based equipment
- Ability to read wiring diagrams, schematics, and spare part breakdowns
- Strong fault finding and diagnostic skills
- Good knowledge of TCP/IP, Ethernet, and basic networking
- Solid mechanical aptitude
- Valid driver’s licence and willingness to travel
- Physically fit (able to lift ±35kg equipment)
- Strong Communication skills
Strong Advantages (Nice to Have)
- NRCS Verification Officer / Repairer registration
- Experience with weighing systems, inspection systems, or labelling equipment
Candidate Profile
- Customer focused, self-motivated, and reliable
- Able to work independently under pressure
- Flexible with working hours and trave