Job Summary
Chief Operating Officer (COO)
Cape Town
Salary: Market related
Please read the minimum requirements before applying!
About my client
A well-established South African group within the travel, tourism, and hospitality sector, with a restaurant division based in Cape Town. The business operates a portfolio of high-volume, multi-site restaurants, delivering consistent, high-quality guest experiences with a strong focus on operational excellence and brand integrity.
About the role
This is a senior executive leadership role responsible for driving operational performance, strategic execution, and sustainable growth across a large, multi-site restaurant portfolio. Our client is seeking a commercially driven and highly experienced COO who can lead complex operations, ensure consistency across all sites, and support expansion initiatives both locally and internationally. This role requires a hands-on leader who can balance strategic direction with strong operational execution in a fast-paced hospitality environment.
Key responsibilities
Lead operations across all restaurant locations, ensuring consistent service standards, food quality, and guest experience, while implementing frameworks, systems, and KPIs to drive efficiency and profitability. Support new restaurant openings, acquisitions, and expansion initiatives.