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Job Summary
Examples of duties & responsibilities
- Develop and maintain unique, exceptional and engaging experiences for our wine tasting guests.
- Oversee the standard operating procedures for the tasting room team.
- Oversee the day-to-day operational aspects of the tasting room.
- Manage and support the growth and development of our world class wine tasting team.
- Achieve annual budgeted revenue targets.
- Implement strategies to increase customer foot traffic to the tasting room.
- Execute events that drive customer retention and revenue in the tasting room.
- Record and analyse daily, weekly and monthly traffic data.
- Manage financial oversight of the tasting room including revenue targets and budgets.
- Oversee inventory procedures/controls/reconciling/ordering for both wine and non-wine products.
- Proven success in a F&B service and sales-oriented environment.
- Excellent interpersonal skills.
- Good attention to detail, multi-tasking, planning and budget management.
- Take ownership and responsibility for actions, behaviors and contributions from the team and self.
- Strong ability to inspire and motivate self and others.
- Cape Wine Academy Certified or WEST or similar accredited wine courses.
- 5 years management experience in F&B.
- Passion and knowledge for food and wine.
- Flexibility to work weekends, public holidays and evenings.
forward cv to dorette@merand.co.za
Merand Corbett & Associates
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