Job Summary
ASSISTANT LODGE MANAGER
Luxury Safari Lodge | Manyoni Private Game Reserve, KwaZulu-Natal
A well-established, intimate luxury safari lodge situated within the Manyoni Private Game Reserve is seeking a dynamic, hands-on Assistant Lodge Manager to join a small, close-knit team. This is a live-in role ideally suited to an energetic hospitality professional who thrives in remote environments, enjoys variety in their day, and is passionate about delivering exceptional guest experiences.
This position requires a self-motivated individual who can confidently manage camp operations, work independently under pressure, and maintain high standards across all departments while fostering a positive team culture.
Key Responsibilities
- Oversee full day-to-day lodge and camp operations in the absence of senior management
- Maintain and uphold lodge standards across housekeeping, food & beverage, and guest areas
- Welcome and check in guests, conduct room checks prior to arrival
- Assist with guest meal service and support front-of-house meal set-up and service
- Supervise Housekeeping and Food & Beverage teams
- Daily menu planning with the Chef team, ensuring dietary requirements are met and menus are not repeated
- Conduct daily administration including statistics, stock sheets, weekly orders, petty cash control, and guest invoicing
- Receive and capture stock deliveries accurately on the system
- Source and procure lodge supplies and goods
- Implement operational protocols and procedures
- Monitor maintenance and overall cleanliness of the lodge and guest rooms
- Proactively resolve in-camp issues using initiative and sound judgment
- Ensure guest experience remains a priority at all times
Candidate Requirements
- Previous experience in a similar Assistant Manager or senior lodge operations role
- Strong working knowledge of Microsoft Office (advanced Excel competency essential)
- Valid Driver’s License
- Valid First Aid Level 1 (preferred)
- Ability to work independently and under pressure
- Strong leadership ability with a respectful and confident approach to staff management
- Energetic, adaptable, and eager to learn
- Friendly, professional demeanor suited to working in a small team environment
- Ability to maintain professional boundaries while living and working in close quarters
Remuneration & Benefits
- Salary: R14,000 - 15,000 per month (dependent on experience)
- Live-in position with accommodation provided
- Meals on duty and groceries supplied for off-shift periods
- Compulsory provident fund
- Gratuities
- Work cycle: 3 weeks on / 1 week off
- 18 days annual leave per year
This role offers an excellent opportunity for a hospitality professional who enjoys being involved in all aspects of lodge operations and is committed to delivering exceptional standards in a wilderness environment.