Front Office Manager

Luxury Bush Lodge & Residential Estate Environment | Hoedspruit Region | Limpopo

An exceptional opportunity exists for a professional, organised, and guest-focused Front Office Manager to join a highly regarded luxury hospitality and wildlife estate environment situated within a prestigious private game reserve in the Hoedspruit area.

This role is ideally suited to a mature, responsible, and self-motivated hospitality professional who thrives within a remote bush setting and who possesses a genuine passion for wildlife, conservation, hospitality excellence, and community-focused service delivery.

The successful candidate will play a key operational and administrative role within the property, ensuring efficient front office operations, seamless member and guest communication, strong administration controls, and exceptional service standards across the estate environment.

Key Responsibilities

• Manage all front office and reception operations
• Operate and oversee the switchboard and communication systems
• Handle booking requests and member correspondence professionally and efficiently
• Manage shop sales, point-of-sale administration, and daily reconciliations
• Coordinate stock control, inventory management, orders, and purchasing
• Perform various administrative duties including invoicing, reporting, and general office administration
• Maintain accurate records and financial administration processes
• Assist in maintaining smooth operational coordination across departments
• Deputise for the Housekeeping Manager when required
• Deliver exceptional service standards to members, guests, and residents
• Support the overall operational and hospitality objectives of the reserve environment

Candidate Requirements

• Previous experience within hospitality, front office, lodge, estate, or guest services management
• Strong administrative and organisational abilities
• Excellent attention to detail and accuracy
• Proficiency in Pastel Accounting including Point-of-Sale systems
• Strong MS Office skills
• Excellent written and verbal communication skills
• Fluent in both Afrikaans and English
• Strong interpersonal and relationship management skills
• Ability to work independently and responsibly within a remote bush environment
• Passion for wildlife, conservation, and hospitality
• Valid driver’s license
• Valid First Aid Certificate advantageous

Personal Attributes

The ideal candidate will demonstrate:

• Professionalism and maturity
• Strong work ethic and reliability
• Calm and solution-oriented approach
• High levels of integrity and accountability
• Excellent guest and member interaction skills
• Ability to multitask effectively under pressure
• A hands-on and proactive operational style

Package & Additional Information

• Competitive remuneration package
• Single accommodation provided (unfurnished)
• Provident fund contribution
• Medical aid contribution
• Opportunity to work within an exceptional wildlife and conservation environment

Please note:

• This role is best suited to candidates comfortable living independently in a remote bush environment
• Unfortunately, the position is not suitable for candidates with pets or children residing on site

Applications are invited from suitably qualified South African candidates currently residing in or willing to relocate to the Hoedspruit / Greater Kruger region.

Apply : Butch Mollett Email: gordon@zjr.co.za