Job Summary
A Sales Customer Service Administrator is required to support a dynamic sales team and National Sales Manager. The successful candidate will be responsible for sales administration, customer service coordination, reporting, and general office support within a fast-paced environment.
This role requires a highly organised, detail-oriented individual with strong analytical ability and advanced Excel skills.
Key Responsibilities
Sales Support & Reporting
• Support the Sales Manager with sales-related reporting and administrative tasks
• Prepare weekly and monthly sales reports and data summaries
• Assist with sales meetings, agendas, and follow-up actions
• Compile presentations, reports, and business documentation
Sales Administration
• Manage sales administration processes including quotes, samples, and order tracking
• Follow up on customer accounts, payments, and outstanding queries
• Maintain and update customer records and sales documentation
• Assist with sample invoicing and tracking
Customer Service & Coordination
• Respond to customer queries and route them appropriately
• Support customers and ensure efficient handling of requests
• Assist with customer communication and service coordination
Office Administration
• Provide general administrative support to the sales and customer service teams
• Assist with internal record keeping and office coordination
• Support workflow efficiency within the department
Requirements
• Matric / Grade 12 essential
• Strong Excel skills (advanced level – Pivot Tables, VLOOKUP)
• Previous experience in sales administration or customer service support
• Strong analytical and numerical ability
• High attention to detail and accuracy
• Strong organisational and communication skills
• Ability to work under pressure in a fast-paced environment
How to Apply:
- Contact Hire Resolve today for your next career-changing move
- Our client is offering a highly competitive salary for this role based on experience.
- Apply for this role today, contact Mischa Bornman at mischa.bornman@hireresolve.us or on LinkedIn
- You can also visit the Hire Resolve website: hireresolve.us or email us your CV to: Logistics@hireresolve.za.com
- We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future vacancies that arise
About
Specialists in Civil, Structural, Mechanical Engineering, Information Technology, Mining, Manufacturing and Finance Careers! Hire Resolve is one of the larger and more agile South African recruitment companies that focus on placing professionals and skilled people in permanent employment and contract employment. We prefer and focus on working with top quality professionals and candidates in South Africa and Africa. Hire Resolve has successfully placed Engineering, Mining, IT, Manufacturing and Finance professionals with top firms across the Western Cape, Eastern Cape, KwaZulu Natal, Gauteng and in Africa. Hire Resolve has assisted candidates to find jobs at over 100 JSE listed companies of which many are global companies with offices and operations in South Africa and Africa. It is for this reason that we are well respected in the industries we operate in and in the recruitment industry.
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