Sales Consultant

Location: Lanseria, Johannesburg, Gauteng
Industry: Kitchen Equipment, Catering Equipment and Furniture
Employment Type: Full-Time
Salary: Market-Related

Job Purpose

We are seeking a confident, customer-focused and results-driven Sales Consultant to join our team in Lanseria, Johannesburg. The successful candidate will be responsible for promoting and selling kitchen equipment, catering equipment, kitchenware and related products to customers. The ideal candidate should have strong sales skills, excellent communication abilities and a good understanding of kitchen equipment and its applications.

Key Responsibilities

• Assist customers with selecting suitable kitchen equipment, catering equipment and related products according to their needs.
• Promote and sell kitchen equipment, appliances, utensils and other related products.
• Develop and maintain strong relationships with new and existing customers.
• Identify new sales opportunities and actively work towards achieving sales targets.
• Prepare quotations, process customer orders and follow up on outstanding quotations.
• Provide customers with product information, demonstrations and professional advice.
• Understand customer requirements and recommend appropriate products and solutions.
• Maintain accurate sales records and update customer information.
• Liaise with internal departments regarding stock availability, deliveries and customer orders.
• Follow up with customers to ensure satisfaction and encourage repeat business.
• Keep up to date with product specifications, new products and industry trends.
• Maintain a professional and welcoming showroom environment.

Minimum Requirements

• Grade 12 (Matric) is essential.
• Previous experience in sales, preferably in kitchen equipment, catering equipment, appliances, furniture or a related industry.
• Good knowledge of kitchen equipment and products, including their uses and features.
• Proven ability to sell products, negotiate and close sales.
• Excellent verbal and written communication skills.
• Strong customer service and relationship-building skills.
• Computer literacy, including e-mail and Microsoft Office.
• Ability to work independently and as part of a team.
• A target-driven attitude with strong organisational and problem-solving skills.

Advantageous

• Experience selling commercial kitchen equipment or catering equipment to restaurants, hotels, caterers or hospitality businesses.
• Experience in technical sales or product-based sales.
• Existing customer relationships within the hospitality, restaurant or food-service industry.

Key Competencies

• Strong sales and negotiation skills.
• Excellent interpersonal and communication abilities.
• Customer-focused approach.
• Product knowledge and the ability to explain technical features clearly.
• Persuasion, initiative and confidence.
• Attention to detail and accurate administration.
• Professional presentation and a positive attitude.

Ideal Candidate

The ideal candidate will be passionate about sales and customer service, understand kitchen equipment and be comfortable advising customers on the best products for their requirements. They should be proactive in identifying sales opportunities, building long-term customer relationships and achieving sales targets.