Job Summary
REQUIREMENT:
- RSA ID and legal residence essential
- Previous experience in OTA Administration, Reservations, Revenue Management, E-Commerce, or Hospitality Distribution
- Good understanding of OTA platforms such as Booking.com, Expedia, Hotelbeds, and similar channels
- Strong administrative and organisational skills
- Excellent attention to detail and accuracy
- Strong Microsoft Excel and reporting skills
- Ability to analyse data and identify trends
- Excellent communication and relationship-building abilities
- Ability to work independently and manage multiple priorities
- Commercially minded with a strong interest in revenue management
- Hospitality qualification advantageous
- Experience with channel managers and PMS systems advantageous
- Willingness to learn and develop within a revenue-focused environment
KEY RESPONSIBILITIES:
- Manage and maintain OTA platforms including Booking.com, Expedia, Hotelbeds, and other distribution partners
- Ensure rates, inventory, restrictions, and availability are accurately loaded across all channels
- Monitor rate parity and identify discrepancies across booking platforms
- Assist with promotional campaigns, special offers, and OTA visibility programmes
- Support the Revenue Manager in implementing pricing and distribution strategies
- Maintain accurate property information, descriptions, images, and content across all online channels
- Monitor OTA rankings, visibility, and performance metrics
- Compile daily, weekly, and monthly OTA production and performance reports
- Analyse occupancy trends, revenue contribution, and booking patterns
- Assist with competitor analysis and market research
- Work closely with Revenue, Reservations, Sales, Marketing, and Operations teams to optimise performance and revenue generation
PACKAGE:
- Approximately R25,000 CTC per month (Negotiable DOE)
- Provident Fund contribution included as part of the package
- Medical Aid option available within the CTC structure
- Excellent growth opportunity within a hospitality revenue management environment
LOCATION: Bryanston, Gauteng or Cape Town, Western Cape