Job Summary
Key Responsibilities
Training Administration
- Schedule driver training sessions, inductions, assessments, and refresher courses.
- Prepare training documentation, attendance registers, and training packs.
- Maintain accurate training records, driver files, licenses, PDPs, and competency certificates.
- Track expiry dates and renewal requirements for driver documentation.
- Assist with onboarding and induction administration for new drivers.
Incident Review & Reporting
- Receive, log, and track driver incidents, accidents, and non-conformances.
- Review incident reports, supporting documents, camera footage, and driver statements where applicable.
- Compile accurate incident reports for management review.
- Identify trends and recurring issues relating to driver behaviour, safety, or vehicle usage.
- Maintain incident registers and ensure all documentation is audit-ready.
- Assist the Driver Trainer with corrective actions, retraining requirements, and follow-up investigations.
- Ensure incidents are captured accurately and reported within required timelines.
- Prepare weekly and monthly incident and training statistics reports.
Compliance & Coordination
- Ensure all driver training and incident documentation complies with company standards and legal requirements.
- Liaise with drivers, supervisors, operations, and management regarding training and incident matters.
- Coordinate retraining sessions arising from incidents or poor driving performance.
- Maintain confidentiality of sensitive information and investigation outcomes.
General Administration
- Respond to emails and calls related to training and incident administration.
- Capture and maintain accurate information on internal systems and spreadsheets.
- Assist with filing, scanning, document control, and general office administration.
- Support the Driver Trainer and transport department with ad hoc administrative duties.
Minimum Requirements
- Grade 12 / Matric.
- Minimum 2–3 years’ administrative experience.
- Experience in transport, logistics, fleet administration, safety, or driver training advantageous.
- Experience handling incident reports or compliance documentation advantageous.
- Computer literate in Microsoft Office (particularly Excel, Word, and Outlook).
- Strong report writing and administrative skills.
- Excellent attention to detail and accuracy.
- Good communication and interpersonal skills.
- Ability to work under pressure and manage confidential information.