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Job Summary
Duties:Supervise the planning, set-up, execution, and breakdown of events, including seating, equipment, and vendor coordination.
Hire, train, schedule, and supervise operational staff, such as security, cleaning staff, and stagehands.
Enforce health and safety regulations, fire safety protocols, and security procedures to ensure a safe environment for guests and staff.
Monitor the condition of the venue, including cleanliness and equipment maintenance, and schedule repairs.
Act as the primary on-site contact for clients, addressing inquiries, resolving complaints, and ensuring event requirements are met.
Manage bookings, inventory, and sometimes payroll information or facility budgets.
Requirements:
Grade 12
A formal hospitality qualification
Strong team management and communication skills to lead staff and deal with clients under pressure.
Previous experience in hospitality, event management, or facilities management is required.
Familiarity with audio-visual equipment and venue management software.
Ability to troubleshoot operational issues quickly during live events.
Physical Ability: Ability to walk, stand for long periods, and occasionally lift, push, or pull materials
Craven Cottage CC
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