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Job Summary
Duties:Plan, coordinate, and oversee all banquet and event operations, including weddings, corporate functions, and private events
Lead, train, and manage banquet staff to ensure seamless service delivery
Work closely with clients to understand event requirements and ensure expectations are exceeded
Coordinate with kitchen, bar, and events teams to execute flawless service
Monitor event setup, service, and breakdown to maintain high standards
Manage staffing schedules, labour costs, and inventory control
Ensure compliance with health, safety, and hygiene regulations
Handle guest feedback professionally and resolve any issues promptly
Requirements:
Diploma or degree in Hospitality Management or a related field
Experience in a luxury hotel, event venue, or wine estate environment
Strong knowledge of food and beverage operations, including wine service
Proficiency in event management and POS systems
Proven experience as a Banquet Manager or in a similar senior hospitality role
Strong leadership and team management skills
Excellent organisational and multitasking abilities
Exceptional communication and client relationship skills
Ability to work flexible hours, including evenings, weekends, and public holidays
High attention to detail and commitment to service excellence
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