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Job Summary
This role is reserved for candidates reside in close proximity to Kraaifontein / Stellenbosch
Purpose of the role: To provide efficient administrative and sales support to the Sales Team, ensuring the smooth processing of customer orders, accurate data management, and timely communication with clients. The Sales Administrator plays a key role in maintaining operational flow, supporting sales performance, and upholding the company’s commitment to service excellence and teamwork.
Responsibilities include but are not limited to:
Responsibilities include but are not limited to:
- Handle sales inquiries and process customer orders on various platforms
- Verify customer details, process payments, and update data in internal systems
- Inform customers on stock availability, alternatives, and lead times
- Issue accurate invoices and coordinate orders internally
- Manage and update sales and customer records, ensuring timely responses
- Maintain and enhance the company’s online presence, including website updates
- Provide administrative support to the sales team as needed
- Matric
- 2-3 years' experience in a similar role with experience in the FMCG industry being advantageous
- Computer literacy: proficient in Microsoft Office and Omni (advantageous)
- Fully bilingual in English and Afrikaans with clear communication skills
- Excellent phone and email etiquette with strong customer service skills
- Proficient in English and Afrikaans (speak, read and write)
- Outgoing personality, team player, and well-organised
- Fully bilingual in Afrikaans and English, with clear communication skills
- Able to work well under pressure, maintaining a friendly, proactive approach
Helderberg Personnel
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