Job Summary
Our client in the industrial / manufacturing services industry is looking to employ a Senior Field Service Technician to join their team based in Johannesburg.
A wonderful career opportunity awaits you!
Requirements:
- Grade 12 (with Mathematics and English) or equivalent
- Technical Trade Certificate
- Additional trade qualification – advantageous.
- Valid South African Driver’s License
- Valid Forklift License
- Working at Heights certification
- Risk Assessment qualification
- First Aid Level 1
- Scaffolding erection and inspection – advantageous
- Welding experience (qualification advantageous)
- Minimum 3 years’ experience as a Junior Field Technician
- 3+ years’ experience in a technical, electrical, or industrial environment
Responsibilities:
Site Assessment and Preparation:
- Conduct site inspections and assess installation readiness
- Take accurate measurements and determine equipment requirements
- Compile installation packs with tools, parts, and accessories
- Ensure all Occupational Health & Safety (OHS) requirements are met
- Complete site-specific risk assessments
Installations:
- Perform accurate and efficient installations of equipment
- Ensure installations are completed on time and within budget
- Take full responsibility for installation quality and execution
- Provide feedback on performance and operational challenges
Repairs and Maintenance:
- Conduct fault-finding and breakdown repairs on-site
- Perform maintenance and servicing of mechanical and electrical equipment
- Ensure first-time fix and minimise repeat call-outs
Quality Control and Commissioning:
- Maintain high installation and service quality standards
- Ensure proper commissioning and handover to clients
- Provide all required documentation (manuals, certificates, warranties)
General Technical Duties:
- Maintain full technical knowledge of all products
- Troubleshoot and resolve technical issues effectively
Tools, Equipment and Work Environment:
- Ensure all tools and equipment are maintained and accounted for
- Conduct regular vehicle and tool inspections
- Maintain a clean, safe, and organised working environment
- Ensure full compliance with PPE and safety requirements
Customer Service:
- Deliver exceptional customer service at all times
- Represent the company professionally on-site
- Build and maintain strong customer relationships
Team Responsibilities:
- Support and mentor junior team members
- Assist team members when required
- Lead by example and promote teamwork
Key Competencies and Attributes
- Strong technical and problem-solving skills
- Ability to work independently and take initiative
- High attention to detail and quality of work
- Physically fit and able to work at heights
- Strong communication and interpersonal skills
- Ability to work under pressure and meet deadlines
- Positive attitude and strong work ethic
Please note should you not receive a response within two weeks of applying you may assume that your application was unsuccessful.