Job Summary
CUSTOMER SERVICE CONSULTANTS (x10)
Brackenfell
Contract – must be able to start immediately
We are looking for 10 strong Customer Service Consultants to join a busy, fast-paced environment based in Brackenfell. If you are passionate about delivering excellent service and enjoy working with people, this could be the right opportunity for you.
Key Responsibilities:
- Provide professional and efficient customer service at all times
- Assist customers with queries, tech and general support
- Handle complaints and resolve issues timeously and effectively
- Maintain a high level of product and service knowledge
- Ensure all customer interactions are handled with care and professionalism
- Work closely with team members to ensure service standards are met
- Capture and update customer information accurately
- Meet daily service and productivity targets
Requirements:
- Matric (essential)
- Previous customer service experience (2 years essential)
- Excellent communication skills – both verbal and written
- Strong interpersonal skills with a customer-first mindset
- Able to work under pressure in a busy environment
- Good problem-solving ability and attention to detail
- Computer literate
- Reliable and able to work a 45-hour week, Monday to Saturday
- Must be able to travel to and from Brackenfell
Personal Attributes:
- Well-spoken and professional
- Patient and solutions-driven
- Positive attitude and strong work ethic
- Team player with a willingness to learn
- Passion for delivering exceptional customer service
If you have a solid customer service background and take pride in going the extra mile for customers, we would like to hear from you.
Error!
Success!
You have successfully created your alert.
You will receive an email when a new job matching your criteria is posted.
Please check your email. It looks like you haven't verified your account yet. Here's what you're missing out on:
- Response from employers
- Being able to log in and update your profile
- Apply for more jobs
Didn't receive the link? Resend Verification Link