We are seeking a highly organised and detail-oriented Property Administrator to provide administrative and operational support across a diverse property portfolio, including commercial, retail, industrial, office and student accommodation properties.
The successful candidate will play an important role in maintaining strong tenant relationships, supporting lease administration, managing tenant accounts and ensuring that property-related administration is accurate, up to date and efficiently managed.
Key ResponsibilitiesMaintain accurate records of rental payments and follow up on overdue accounts.
Investigate and resolve tenant credit balances and coordinate corrections or refunds.
Manage the administration of new leases, including contracts, lease packs, broker commissions and related documentation.
Coordinate lease renewals, including tenant communication, credit vetting, KYC and FICA documentation.
Manage tenant move-ins and move-outs, inspections and key handovers.
Maintain accurate and complete lease documentation, including agreements, sureties, bank guarantees and FICA records.
Maintain and update property and tenant information on relevant property management systems.
Handle tenant queries relating to accounts, invoices, leases and general property administration.
Maintain tenant communication and build strong professional relationships to support lease renewals and minimise vacancies.
Capture and monitor monthly tenant turnover figures.
Process and validate broker invoices and commission claims.
Manage bank guarantees and ensure relevant payments are processed timeously.
Assist with tenant vacating procedures, pre-reinstatement inspections and space management.
Liaise with internal departments, service providers and other stakeholders regarding tenant and property-related matters.
Assist with municipal billing and related property administration.
Maintain accurate electronic document storage and tracking.
Prepare and maintain reports and supporting documentation for management meetings.
Ensure all administrative processes comply with relevant requirements, including FICA and POPIA.
RequirementsGrade 12, preferably with Accountancy as a subject.
Minimum 2 years' experience in a similar property administration role, preferably within commercial property.
Previous experience with lease administration and tenant management.
Strong administrative and organisational skills with excellent attention to detail.
Proficient in MS Office, particularly Excel.
Experience with property management systems such as MDA or SAP will be advantageous.
Strong typing and document management skills.
Excellent verbal and written communication skills.
Confident and professional telephone manner.
Good understanding of financial administration, including rental accounts, commissions, turnover reports and expenses.
Knowledge of FICA, POPIA and relevant property-related compliance requirements.
Ability to work accurately with lease agreements, cession agreements, commission claims and other property documentation.
Strong relationship-building and tenant liaison skills.
Please note that only shortlisted candidates will be contacted. Should you not receive a response within 14 days, kindly consider your application unsuccessful.
Your CV will be retained on our database for future opportunities that may match your profile. Candidates are also welcome to submit their CVs directly to info@profilepersonnel.co.za or register on our website at https://www.profilepersonnel.co.za/vacancies/ for consideration for future roles.