Project Manager | Durban | Permanent

Drive operational excellence while leading projects that deliver measurable business impact. This is an opportunity for an experienced Project Manager to combine strategic oversight, stakeholder engagement, and operational leadership in a dynamic service-driven environment.

Our client is seeking a results-oriented Project Manager to oversee project execution, operational performance, resource allocation, and service delivery across multiple contracts and teams. The successful candidate will be responsible for ensuring projects are delivered on time, within budget, and in line with service level agreements while contributing to profitability and business growth.

Reporting to the Managing Executive, this role requires a strong leader who can coordinate operational activities, manage cross-functional teams, oversee budgets, and maintain strong client relationships. The position offers significant exposure to strategic planning, operational governance, and continuous improvement initiatives.

Our client is a well-established organisation with a reputation for delivering high-quality services and operational excellence. The business values innovation, accountability, customer satisfaction, and the development of high-performing teams.

What You'll Do

• Plan, coordinate, and manage projects to ensure successful delivery against objectives

• Drive operational performance and profitability across assigned projects and contracts

• Develop and implement project strategies aligned to business goals

• Manage budgets, resources, timelines, and performance measurements

• Ensure compliance with service level agreements and organisational standards

• Coordinate procurement, production, field, technical, and support activities

• Build and maintain strong relationships with clients and key stakeholders

• Monitor project progress and implement corrective actions where required

• Lead and develop operational teams through coaching and performance management

• Drive continuous improvement initiatives and best-practice implementation

• Manage employee relations matters and support a positive workplace culture

• Ensure quality standards are maintained across all project activities

What You Bring

• Proven experience in project management within an operational or service-driven environment

• Strong leadership and team management capabilities

• Experience managing budgets, resources, and project performance

• Strong understanding of service delivery and SLA management

• Excellent stakeholder engagement and client relationship management skills

• Strong planning, organisational, and problem-solving abilities

• Commercial acumen with a focus on profitability and operational efficiency

• Experience leading multidisciplinary teams

• Ability to manage multiple priorities within fast-paced environments

• Strong communication and reporting skills

What Success Looks Like

• Successful delivery of projects within agreed scope, budget, and timelines

• Consistent achievement of operational and profitability targets

• Strong compliance with service level agreements and quality standards

• High levels of client satisfaction and stakeholder confidence

• Efficient utilisation of resources and effective cost management

• High-performing and engaged project teams

• Continuous improvement initiatives resulting in measurable business benefits

• Strong operational governance and risk management

This role is ideal for a proactive and commercially minded Project Manager who enjoys leading teams, managing complexity, and delivering exceptional results in a fast-moving operational environment.