Inventory and planning coordinator

Overall KRAs

1.        Product Innovation & Pipeline & New Product Development & Launch

2.        Promotions & Gifting

3.        Portfolio & Product Optimisation

4.        Procurement & Supply Coordination

5.        Commercial & Costing Rigor

6.        Brand & Creative Alignment

7.        Project Management & Governance & Cross-Functional Collaboration

1.     Position Overview                                                                 

Mobility / Travel                                   Yes

After Hours Support / Standby            As required

Qualifications                                      Relevant degree/diploma e.g., BCom Logistics/Supply Chain

Experience                                               1–3 years in supply chain admin / inventory coordination / logistics / buying support

Knowledge                                               Demand and supply planning, production scheduling, BOM management, stock control, MS Excel, ERP/Odoo advantage

Purpose

1. 2.     Job Requirements - Functional Duties and Responsibilities

Key Responsibility Areas                                                                                                                                 

• Demand Planning: Production Scheduling & Replenishment   
• Daily production scheduling of unrestricted demand
• Daily planning of set building
• Daily stock replenishment to second warehouse (Bell Park)
• Monitor stock levels of new products      
• Production schedule completed daily
• Replenishment fulfilled accurately and on time
• Zero critical stock transfer errors
• Demand Planning: Stock Risk & KPI Monitoring                
• Daily alerts on any risk to finished product stock levels§ Flag potential stock-outs and overstock early
• Daily update of demand KPI trackers       
• Risk alerts raised same day
• KPI trackers updated daily without exception§ Zero undetected stock-outs on finished goods
• Supply Planning: Raw Material Analysis               
• Weekly analysis of raw material purchasing requirements
• Daily check of items below safety stock and at risk
• Flag potential overstock / supply gaps proactively                 
• Weekly analysis completed on time§ Safety stock breaches escalated within 24 hours§ Zero unresolved overstock situations
• Supply Planning: Customs & Inbound Logistics                
• Support customs clearing instructions
• Track inbound shipments and containers
• Coordinate transport collections and deliveries 
• Customs documentation accuracy >=98%§
• Inbound tracking accuracy >=98%§
• On-time delivery rate >95%
• Demand & Supply: Master Data Management 
• Master data maintenance: code and BOM creation (Demand)
• Master data maintenance: code and BOM creation (Supply)
• Daily update of supply KPI trackers           
• Master data accuracy >=99%
• Zero incorrect BOMs in system
• KPI trackers updated daily
• Supplier Performance & Cross-Functional Support       
• Track supplier OTIF and SLA compliance
• Support resolution of supplier queries and delays
• Raise and follow up PO confirmations and deliveries
• Work with internal stakeholders across operational departments 
• Supplier OTIF tracking accuracy >=95%
• Issues resolved within agreed SLA§ Positive internal feedback >90%
• Operational Reporting & Documentation            
• Maintain supplier logs and inbound trackers
• Prepare clearing docs and reconsolidate outsourced projects
• Keep SOPs and process guides updated Reports on time and accurate
• Zero outdated SOPs§ Full documentation compliance
• Project / Promo & Kit Execution               
• Coordinate and manage outsourced or internal projects such as promotional kits and event orders
• Quality check kit components and layouts
• Reconcile project stock and documentation monthly         
• Timely delivery of packs/kits
• Zero kit content errors
• 100% stock reconciliation accuracy    

Job Specific Skills

Core Competencies & Behaviours

Essential

Competency / Behaviour            

Description

Precision & Accuracy                      Demonstrates meticulous attention to detail in all planning tasks, reporting, and data management. Thoroughly reviews information before acting. Follows established guidelines precisely and understands the downstream impact of small errors.

Analytical Thinking                          Uses data to identify trends, risks, and opportunities in stock levels, procurement, and production flow. Investigates root causes rather than treating symptoms. Makes informed decisions using inventory metrics, operational reports, and forecasting tools.

Following Procedures                    Adheres closely to rules, SOPs, and planning processes. Minimises risk by following established workflows. Applies a structured, proof-based approach before taking action and ensures compliance with all documentation and reporting standards.

Managing Tasks                                   Plans activities systematically and manages multiple daily responsibilities concurrently from KPI updates to replenishment alerts to master data maintenance. Prioritises effectively to ensure all tasks are completed accurately and on time.

Meeting Timescales                        Target-focused and reliable in meeting daily, weekly, and monthly deadlines. Proactively plans ahead to ensure timely delivery and keeps stakeholders informed of progress.

Teamwork & Collaboration       Works cooperatively across departments including procurement, production, quality, warehousing, and management. Builds positive working relationships and supports team success through open, professional communication.

Supply Chain & Planning Expertise          Strong understanding of demand planning, production scheduling, stock replenishment, inventory management, safety stock principles, BOM structures, raw material analysis, and supply risk management.

Interpreting Data                                Analyses information critically, interprets planning data rationally, and makes informed decisions using logical and objective evaluation of inventory metrics and operational reports.