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Job Summary
Duties:Prioritise, plan, schedule assign and supervise the maintenance department staff.
Oversee the maintenance tasks, work orders and special projects ensuring timely and accurate completion.
Ensure the correct maintenance for the swimming pool, swimming pool pumps and all water reticulation infrastructure.
Ensure the generator is in working order and services are booked and recorded, as well as the management of fuel on the site for generator requirements.
Respond to guest's maintenance needs promptly and ensure guests receive professional, efficient prompt and courteous service to hotel standards.
Maintain the physical appearance and operational efficiency of the hotel including physical buildings, mechanical, electrical, painting, plumbing etc.
Maintenance of all equipment, including the water plant and wastewater plant.
Ensure proper records are kept relating to all plant and equipment for the hotel including repair and service records.
Prepare reports as required by the General manager.
Ensure that stores have adequate stocks of materials, equipment and tools and are kept in a clean and safe environment.
Take responsibility for the cleanliness and safety aspects of all plant and mechanical equipment rooms.
Ensure the proper use and periodic maintenance of all equipment.
Ensure property, grounds, physical buildings and work areas are maintained to standard and that all safety equipment and conditions are to code.
Establish and maintain department equipment and supply inventory levels appropriate to property requirements.
Provide training to staff on supplies, inventory, maintenance and ordering procedures.
Proficient in tractor operations and the ability to drive a tractor
Train maintenance department staff on correct maintenance procedures and assists in repairs as needed.
Work with the Deputy GM and department heads for all Health and Safety and legal requirement.
Ensure maintenance staff is wearing proper uniform and upholds hotels grooming and hygiene standards.
Responsible for quality service, meeting/ exceeding financial goals, short- and long-term planning and day-to-day operations.
Requirements:
Matric
Any certification on maintenance courses attended such as plumbing, electricity, building works, tiling or any other skill attributable to maintenance of the hotel.
Comfortable with e-mail and MSOffice
Minimum of 10 years in a 4/5* hotel as a Maintenance manager or assistant or Estates manager, with traceable references
Heavy motor vehicle license, as well as a PrDP license.
Excellent customer service skills
Being detail-oriented and accurate
Excellent at planning and organization
Skilled at multi-tasking
Professional attitude and image
Able to handle stress and stay relaxed and confident under pressure
Excellent conflict resolution skills
Strong decision-making and judgment skills
Accepting the importance of peer support and teamwork
Flexibility with their schedule
Able to interact with diverse guests and clients
Customer/ guest satisfaction
Ability to work on your own without supervision
Package on offer:
R15,000 - R18,000
Single live-in accommodation
6 OFF days monthly and 21 days annual leave after 1 full years' service.
Provident fund contributions 7,5% staff member and 7,5% company.
Medical aid assistance as a value of 50% of individual's current medical aid premium up to a value of R2,000 per month
All meals and share of general staff tip pool
Uniform
Sim card with contract for work related phone usage.
Craven Cottage CC
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