Casino Risk Specialist

Location - Johannesburg, South Africa (hybrid)

Type

Permanent

Intro Hook

Protect the game. Safeguard the brand.
Your sharp instincts and analytical skill will keep integrity at the heart of every spin.

About the Role

As a Casino Risk Specialist, you’ll protect corporate assets and uphold fair play by identifying and preventing fraudulent behaviour, bonus abuse, and identity theft across casino operations. This is a dynamic, data-driven position where you’ll balance investigative precision with exceptional player experience. You’ll collaborate across payments, compliance, and fraud teams to ensure that all risk and AML processes operate seamlessly within a high-performing environment.

Who the Client Is

This opportunity is with a well-established, regulated iGaming operator within a major hospitality and entertainment group. The organisation is known for its robust governance, advanced digital risk systems, and strong commitment to responsible gaming and player protection.

What You’ll Do

• Detect and prevent fraudulent activity, identity theft, and bonus abuse.

• Conduct detailed gameplay analysis, process withdrawal requests, and verify customer due diligence.

• Assess player risk throughout the customer journey and perform enhanced due diligence when necessary.

• Review and approve KYC documentation, ensuring affordability and legitimate sources of funds.

• Ensure full compliance with AML and KYC regulations.

• Liaise with 3rd-party fraud and payment providers for enhanced investigations.

• Identify and independently report suspicious transactions to the MLRO/deputy.

• Handle chargeback disputes and compile daily risk reports under the Payments & Risk Team Lead.

What You Bring

• Matric / NQF 4 qualification.

• Minimum 2 years’ experience in a fast-paced commercial or iGaming environment.

• Working knowledge of fraud validation tools and risk systems.

• Detail-focused, analytical, and naturally inquisitive.

• Strong understanding of AML, KYC, and customer verification processes.

• Advantageous: exposure to Sports Risk and handling customer service queries.

• Discretion and high professional integrity.

What Success Looks Like

• Reduced fraud losses and strengthened risk controls.

• Zero compliance breaches in AML and KYC processes.

• Timely and accurate SAR submissions.

• Improved chargeback dispute resolution rates.

• Positive feedback from internal and external risk stakeholders.

Rewards & Realities

You’ll be part of a high-performance team protecting the financial and reputational integrity of a leading gaming brand. The work demands precision, resilience, and ethical consistency—but offers a clear path for growth within the wider payments and risk environment.

How to Apply
Apply via Edge Executive Search or through the client’s recruitment email at GamingRecruitment@tsogosun.com.

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