Job Summary
We are seeking a School Fees Collections Assistant / Debtors Clerk to support our administration team with weekly follow-ups on outstanding school fees.
This part-time position is ideal for someone who is organised, empathetic, and confident in communicating with parents and guardians.
The successful candidate will be responsible for managing weekly email and phone follow-ups, maintaining accurate records of communication, and assisting in ensuring timely fee payments.
- Location: Remote (with potential for hybrid work in future)
- Commitment: 1 day per week
- Remuneration: R250 per day
Key Responsibilities
- Follow up weekly on outstanding school fees via email and telephone.
- Maintain accurate records of communications and payment updates.
- Liaise with the school’s administrative team regarding payment arrangements and updates.
- Prepare short summary reports on follow-up progress each week.
- Handle all interactions with kindness, professionalism, and discretion.
Requirements
- Prior experience in debt collection, accounts administration, or customer follow-up.
- Excellent written and verbal communication skills.
- Strong interpersonal skills — kind but firm communication style.
- Good attention to detail and record-keeping.
- Reliable internet access and ability to work remotely.
- High level of professionalism and confidentiality.
Please note that should you not receive a response within 2 weeks of applying, you may consider your application unsuccessful.
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