The Digital Enablement & Business Technology Manager is responsible for aligning business strategy and technology execution across Rosebank College.
This role leads the translation of academic, operational and student experience priorities into a practical digital roadmap that enhances student success, improves operational efficiency, strengthens compliance, and enables data-driven decision-making across campuses and central support functions.
The role acts as the strategic interface between Business and IT, ensuring that technology investments deliver measurable institutional value.
Key Accountabilities / Position Description
Digital Strategy & Institutional Alignment
· Translate Rosebank College and ADvTECH Higher Education strategy into a prioritised Digital Enablement Roadmap.
· Align digital initiatives to institutional priorities, including:
o Student recruitment, retention and throughput
o Academic delivery and blended learning enablement
o Student support services
o Regulatory and accreditation compliance
o Operational efficiency and cost optimisation
· Ensure technology initiatives are value-driven, outcome-based and aligned to institutional strategy.
· Establish clear value metrics for digital investments (e.g. retention uplift, process cycle reduction, cost-to-serve, improved student satisfaction).
Student & Academic Digital Enablement
· In conjunction with the Brand General Managers and AIT, ensure the effective use of the Student Information System (SIMS), Teaching and Learning Platforms (ARC, etc) and related platforms.
· Work with the respective managers / Capability Heads to improve digital integration across the student lifecycle:
o Lead, Application and Enrolment
o Academic progression and throughput
o Assessments and results
o Graduation and alumni
· Support blended and online learning in partnership with the Academic Head.
· Enhance digital tools that support student engagement, early warning systems and academic performance analytics.
Business Process Optimisation & Automation
· In conjunction with the Rosebank College capability heads, identify process inefficiencies across campuses and support functions.
· In conjunction with AIT, lead automation and workflow optimisation initiatives in areas such as:
o SIMS
o Finance
o HR and Payroll
o Customer Services
· In conjunction with AIT, implement reporting automation and dashboarding for leadership decision-making.
· Plan and drive continuous improvement initiatives with the Rosebank College and AIT capabilities heads.
Data, Analytics & Decision Support
· In conjunction with the Rosebank College and AIT capability heads, strengthen data quality, governance and reporting capabilities.
· Align with AIT and the Academic Head to establish reliable management dashboards across:
o Student retention
o Academic performance & throughput
o Operational efficiency
o Financial performance
· Align with the AQMS ACE Capability to promote data literacy and evidence-based decision-making.
· Partner with the AIT Capabilities team to improve integration, data pipelines and system interoperability.
Stakeholder Engagement & Change Leadership
· Serve as the primary business-facing technology lead for campuses and align with the AIT central function.
· Facilitate structured engagement with AIT, Academic Head, Student Services, Finance, HR and Marketing.
· Lead change management for digital adoption and process transformation.
· Drive user adoption, training and capability building across Rosebank College capabilities.
Governance, Risk & Compliance
· Ensure all digital initiatives align with:
o DHET and CHE regulatory requirements
o POPIA and data privacy standards
o ADvTECH IT governance and cybersecurity policies
o ADvTECH Group
· Support audit readiness through improved system controls and documentation.
· Ensure responsible use of AI and emerging technologies in academic and administrative contexts
Leadership & Capability Development
· Lead and develop a cross-functional digital enablement capability (Business Analysts, Process Analysts, Reporting Specialists).
· Promote digital skills development across Rosebank College Capabilities.
· Embed project delivery practices where appropriate.
· Foster a culture of innovation and continuous improvement.
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