Job Summary
Exciting Career Opportunity: Human Capital Officer
Are you ready to take your career to the next level in the dynamic field of Human Capital? We have a fantastic opportunity for a talented professional like you.
About the Role
As a Human Capital Officer, you will play a pivotal role in overseeing, coordinating, and implementing our Human Capital operational processes and initiatives. Your responsibilities will include providing top-notch service to our employees, managing compensation and benefits, and much more.
Key Responsibilities
Benefits & Compensation
- Handle senior compensation matters, including shares and incentives.
- Collaborate with Finance on the Salary Increase Process.
- Manage various employee benefits, such as Provident Fund, Medical aid, Funeral Schemes, Loans (Educational, Study, and Emergency), and acting allowance.
- Organize benefit road shows in collaboration with external stakeholders.
- Contribute to the administration of our recognition awards programme.
Customer Service & Audits Section
- Ensure all queries are promptly addressed within the policy framework.
- Maintain a professional approach when addressing customer needs.
- Propose, develop, and update methods for enhancing customer services.
- Keep internal and external customers informed of query progress.
- Oversee Human Capital audit requests, both internal and external.
- Prepare and provide audit-related information for various audits, including the Sustainability Audit, Department of Employment and Labor Audits, and Broad-Based Black Economic Empowerment (BBBEE).
- Ensure the accuracy and timely submission of sampled documents.
Reporting & Record Keeping
- Coordinate and consolidate data for reporting purposes.
- Prepare comprehensive reports for internal stakeholders and management.
- Analyze data within your area of responsibility and provide recommendations to your line manager.
- Monitor and maintain data integrity across all databases.
- Accurately store employee records in the filing system.
- Keep employee records and systems up to date.
Stakeholder Relations
- Communicate effectively with external service providers to achieve work objectives and nurture relationships.
- Liaise with employees and management to provide assistance and convey essential information.
General Office Support/Administrative Support
- Offer systematic and dependable support services.
- Oversee day-to-day employee queries through our HR Helpdesk system.
- Handle monthly data input, including onboarding, offboarding, benefit changes, and internal movements.
- Administer employment contract offers for HR Business Partners.
- Manage audit requests from regulatory bodies and internal departments.
Background/Experience
To excel in this role, you should have:
- 5 years of experience in HR administration, compensation, and benefits, or a related field.
- A minimum of a 2-year Diploma in Administration, Compensation and Benefits, or a similar qualification.
- Proficiency in MS Office applications at an intermediate level.
- A broad understanding of compensation and benefits concepts within Human Resource Practices.
- Knowledge and experience with payroll systems.
Competencies
You'll shine in this role if you have these competencies:
- Information Gathering
- Taking Action
- Attention to Detail
- Planning and Organizing
If you are ready to embark on an exciting journey in the Human Capital field and be part of a dynamic team, apply today!
Please note that only shortlisted candidates will be contacted. We are an equal-opportunity employer.