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General Administrator - Urgently Needed
Dr. Yolanda Steyn Tuesday, 31 March 2026 3Job Summary
• Manage patient registration, appointments, and discharge processes. • Maintain accurate patient records in compliance with POPIA. • Handle patient queries, complaints, and communication with empathy and professionalism. • Process billing, medical aid claims, and payments. • Monitor outstanding accounts and implement debt recovery procedures. • Assist with budgeting, expense tracking, and financial reporting. • Ensure adherence to HPCSA, OHSC, and SAPC standards. • Implement and monitor practice policies (confidentiality, infection control, emergency procedures). • Conduct routine compliance checks and prepare documentation for audits. • Oversee reception and front-office functions. • Coordinate staff schedules, leave records, and HR administration. • Liaise with suppliers and manage procurement of medical and office supplies. • Co-ordinate with locum doctors to fill the weekly schedule. • Act as the first point of contact for patients, families, and external stakeholders. • Support doctors and nurses with administrative tasks. • Maintain professional relationships with medical aid providers and regulators. • Matric (Grade 12) essential. • Experience: 3 years. Experience in the healthcare industry is a plus. • Technical Skills: Proficiency in billing systems, and MS Office. Experience in medical practice software is a plus. • Soft Skills: Strong communication, multitasking, problem-solving, and confidentiality awareness.Error!
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