Job Summary
Our Client in the Safe and Security Industry is seeking a Customer Relations / Sales Representative to join their team based in Kramerville, Johannesburg.
Requirements:
- Matric.
- Bilingual.
- A valid driver's license.
- Minimum of 2 Years experience in a similar role.
- Computer Literacy.
- Knowledge of safes, locksmith services and security products - Advantageous.
Responsibilities:
Customer and Sales Support
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Liaise with customers for installations, repairs, servicing, and product inquiries
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Provide product and service advice to meet customer needs
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Maintain positive business relationships to encourage repeat business and future sales
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Follow up on leads, quotations, and completed service jobs
Service and Operations Management
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Coordinate and track locksmith service calls
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Arrange and process related invoices for locksmiths and service providers
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Manage and reconcile technician trip sheets for accuracy and record-keeping
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Schedule and coordinate service jobs and product deliveries
Inventory and Logistics
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Dispatch and receive safes, locks, and related security products
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Ensure accurate stock movement records and documentation
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Coordinate with warehouse and logistics partners to ensure timely delivery
Administration and Reporting
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Generate service, sales, and operational reports as required
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Maintain accurate records of jobs, invoices, customer interactions, and inventory
Please note that should you do not hear from us within two weeks of applying, you may assume that your application was unsuccessful.
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