Job Summary
Job Summary:
We are seeking a diligent and detail-oriented CCTV Monitoring Controller to oversee our surveillance systems and ensure the safety and security of our premises. The ideal candidate will have a keen eye for detail, excellent observational skills, and the ability to respond swiftly and appropriately to any security concerns.
Responsibilities:
- Monitor multiple CCTV feeds in real-time to identify and assess any suspicious activities or security breaches.
- Maintain a vigilant watch over designated areas and promptly report any irregularities or incidents to the appropriate authorities.
- Operate and navigate various surveillance software and systems effectively to ensure optimal coverage and functionality.
- Collaborate with security personnel and law enforcement as necessary to provide timely and accurate information during security incidents.
- Conduct routine checks and tests on CCTV equipment to ensure proper functioning and escalate any technical issues for maintenance or repair.
- Document and maintain detailed records of activities, incidents, and observations during shifts.
- Stay updated on security protocols, procedures, and best practices to enhance surveillance efficiency and effectiveness.
Requirements:
- Proven experience in CCTV monitoring or a related field preferred.
- Proficiency in operating CCTV systems and surveillance software.
- Strong attention to detail and the ability to multitask effectively.
- Excellent communication skills, both verbal and written.
- Ability to remain calm and composed under pressure or during emergency situations.
- Understanding of security protocols and procedures.
- Flexibility to work in shifts, including nights, weekends, and holidays.
Education and Certifications:
- High school diploma or equivalent required.
- Additional certifications in security, surveillance, or related fields are a plus.
Physical Requirements:
- Ability to sit for extended periods and focus on multiple screens.
- Good eyesight and color vision for effective monitoring.