Job Summary
As an Account Manager, you’ll be responsible for driving sales growth, nurturing existing customer relationships, and ensuring the smooth delivery of high-quality service across your portfolio. This role suits someone confident, organised, and results-driven, with strong communication skills and the ability to build trust with customers while proactively seeking new opportunities.
Responsibilities
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Sell and market the company’s full range of products to new and existing markets.
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Service and grow existing customer accounts, ensuring high levels of satisfaction and retention.
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Handle all sales-related communication, including incoming calls, customer queries, product information, and pricing requests.
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Prepare and manage accurate quotations based on customer requirements.
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Maintain and update the CRM system with all relevant interactions, sales activity, and pipeline information.
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Prepare weekly and monthly sales performance reports.
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Meet and exceed assigned sales targets and KPIs.
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Build and maintain strong, long-term relationships with both internal and external stakeholders.
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Identify opportunities to upsell, cross-sell, or introduce new product offerings to existing clients.
Requirements
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Grade 12 (Matric).
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Minimum 5+ years’ experience in a sales or account management role.
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Strong computer literacy, including CRM and MS Office.
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Excellent verbal and written communication skills.
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