Job Summary
Minimum Qualifications
- Diploma or Degree in Property Management, Facilities Management, Engineering, Building Management, Construction Management, or a related field.
- Trade qualification (Electrical, Mechanical, Plumbing, or Building) is highly advantageous.
- Project Management qualification is advantageous.
- Valid South African driver's licence (essential).
Experience Required
- Minimum of 7–10 years' experience in property, facilities, or maintenance management.
- At least 3–5 years' experience managing multiple hospitality properties, hotels, lodges, or resorts.
- Proven experience overseeing preventative maintenance programmes and capital projects.
- Strong background in building maintenance, infrastructure, and facilities management.
- Experience managing maintenance teams and external contractors.
- Demonstrated experience managing maintenance and CAPEX budgets.
Knowledge & Skills
- Extensive knowledge of hotel, lodge, or resort maintenance operations.
- Strong understanding of electrical, plumbing, HVAC, mechanical systems, generators, water treatment plants, and building infrastructure.
- Knowledge of preventative maintenance planning and asset management.
- Excellent project management and contractor management skills.
- Strong financial acumen with experience managing operational and capital budgets.
- Sound knowledge of Occupational Health and Safety (OHS) legislation, fire regulations, and building compliance requirements.
- Strong leadership and people management skills.
- Excellent negotiation and supplier management abilities.
- Advanced problem-solving and decision-making skills.
- Strong computer literacy, including Microsoft Office and maintenance management software (CMMS).
- Excellent report writing and analytical skills.
Personal Attributes
- Strong leader with excellent organisational skills.
- Results-driven with a proactive approach.
- Highly organised and able to manage multiple priorities.
- Excellent communication and interpersonal skills.
- Strong attention to detail.
- Commercially minded with sound business acumen.
- Adaptable and able to work under pressure.
- Professional, ethical, and trustworthy.
- Passionate about maintaining high hospitality standards.
Other Requirements
- Valid South African driver's licence (essential).
- Own reliable vehicle and willingness to travel extensively between properties.
- Willingness to work flexible hours, weekends, and public holidays when operationally required.
- Ability to be on call for emergency maintenance issues.
- Eligible to work in South Africa.
Preferred Competencies
- Experience managing a portfolio of six or more hotels, lodges, or hospitality properties.
- Knowledge of hospitality property management systems and maintenance software.
- Experience with sustainability initiatives, energy management, and water conservation programmes.
- Proven track record of successfully delivering refurbishment and capital improvement projects.
- Strong understanding of hospitality service standards and their impact on guest satisfaction.
- Experience in managing maintenance operations across geographically dispersed properties.
- Ability to balance operational efficiency, cost control, and exceptional property presentation across multiple sites.