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Job Summary
A leading Managed Services Provider is seeking a Technical Manager to oversee technical operations, service delivery, engineering, and project execution. This leadership role involves managing a team of six, enforcing standards, and ensuring secure, stable, and high-performing client environments. You’ll work closely with the CEO to drive technical strategy, solution design, and operational excellence.
What’s in it for you?
You’ll play a pivotal role in building a world-class technical operating model, ensuring proactive service delivery, and driving innovation across infrastructure and MSP tooling.
Key Responsibilities
Education:
For more exciting IT vacancies, visit: www.networkrecruitmentinternational.com
I also specialise in recruiting for:
Software Developers (Back-End / Front-End / Full Stack)
Mobile Developers
Business & Systems Analysts
BI & SQL Experts
UI / UX Professionals
Data Scientists / Data Analysts
Big Data Professionals
Cloud Experts
Infrastructure Specialists
DevOps / SecOps Experts
Cyber Security Specialists
SEO / Digital Designers
If you have not had any response in two weeks, please consider the vacancy application unsuccessful. Your profile will be kept on our database for other suitable roles.
For more information, contact:
Frankie Deppe
Specialist Recruitment Consultant
Connect with me on LinkedIn! https://www.linkedin.com/in/frankie-deppe-9903b395/
What’s in it for you?
You’ll play a pivotal role in building a world-class technical operating model, ensuring proactive service delivery, and driving innovation across infrastructure and MSP tooling.
Key Responsibilities
- Lead technical operations, architecture decisions, and solution design
- Oversee service delivery and SLA adherence using Zoho Desk and monitoring tools
- Manage infrastructure maintenance, patch compliance, and endpoint security
- Plan and execute client projects including migrations, upgrades, and cloud transitions
- Implement SOPs, enforce governance, and maintain compliance with MSP best practices
- Mentor and develop technical staff through performance reviews and skills planning
- Collaborate with commercial teams on technical scoping and proposals
- Drive continuous improvement through automation and proactive monitoring
Education:
- Bachelor’s degree in IT or related field
- 5–7+ years in an MSP environment
- Proven experience leading technical teams
- Strong hands-on engineering capability in Microsoft 365 and networking
- Demonstrated success delivering complex IT projects
- Microsoft 365 / Office 365 administration and architecture
- Zoho Endpoint Central and Zoho Desk
- Endpoint security (Gravity Zone antivirus, EDR)
- Networking fundamentals and FortiGate firewall configuration
- Monitoring systems (Zabbix)
- Project management tools (Monday.com or MS Planner)
- Microsoft 365 / Azure Administrator
- ITIL Foundation
- Fortinet NSE certifications
- Project management certifications
- Valid driver’s licence and own transport
For more exciting IT vacancies, visit: www.networkrecruitmentinternational.com
I also specialise in recruiting for:
Software Developers (Back-End / Front-End / Full Stack)
Mobile Developers
Business & Systems Analysts
BI & SQL Experts
UI / UX Professionals
Data Scientists / Data Analysts
Big Data Professionals
Cloud Experts
Infrastructure Specialists
DevOps / SecOps Experts
Cyber Security Specialists
SEO / Digital Designers
If you have not had any response in two weeks, please consider the vacancy application unsuccessful. Your profile will be kept on our database for other suitable roles.
For more information, contact:
Frankie Deppe
Specialist Recruitment Consultant
Connect with me on LinkedIn! https://www.linkedin.com/in/frankie-deppe-9903b395/
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