ENVIRONMENT:
A global provider of fully integrated logistics and transport solutions for the perishable goods industry is seeking a Logistics Coordinator to manage booking processes and ensure accurate execution in line with established standard operating procedures. The successful candidate will oversee the day-to-day operational activities of assigned customers, ensuring efficient service delivery, effective coordination, and adherence to operational standards.
DUTIES:
• Attend Client/Operation planning meetings
• Provide shipping options/routes/stacks dates/ETD’s/ETA’s to clients
• Ensure customer has relevant rates for the above mentioned on quotation
• Request ad hoc rates for customer(s) with the commercial team.
o Create & send Q67 to: PPECB
o Agreed Shipping Line
o Customer
o Pack Store
o Intermodal department (if applicable)
• Ensure receipt of Line booking confirmation. Verifying information correct as per customer instruction including capturing the correct freight contract (Client) in system.
• Forwarding correct booking confirmation to customer as and when required / agreed.
• Insert operational data e.g. container numbers / product & temp info in the system.
• Interacting with intermodal in regard to any changes/amendments/issues with container loads
• Communicate with Shipping line and client in regard to equipment/depot issues
• Obtain support documents i.e. packing lists/addendums/commercial invoice(s) from Customer and ensure the same is shared with the dedicated Documentation Controller.
• Manage deadlines with shipping lines and other various parties and share internally and externally, as needed.
• Arrange Late arrivals etc. (anything additional regarding container bookings)
• Inform customer of additional/incidental charges and obtain written confirmation from Customer on acceptance, with relevant comments on system.
Qualifications, Competencies and Skills
• Grade 12 (Essential)
• Diploma in Shipping, Clearing and Freight Forwarding, Distribution and Logistics Business Management or related field (Preferred).
• A minimum of 2-years’ experience in Freight Forwarding and Logistics experience in both Sea and Air freight (Preferably export related).
• After hour availability is essential.
• Identify needs in the team and assist as and where needed.
• To have working knowledge of Google Workspace and Excel (Desirable).
• Ability to work under pressure and meet daily, weekly and monthly deadlines.
• Strong organisational and communication skills to manage and prioritise workload.
• Attention to detail and accuracy.
• Fast learner in internal and external computer systems and processes.