Job Summary
Location: Stellenbosch About the Role: A prestigious wine estate in Stellenbosch is seeking a passionate and service-oriented Wine Steward / Stewardess to enhance the wine experience for guests. The successful candidate will assist with wine service, provide knowledgeable recommendations, support wine tastings, and ensure guests receive exceptional hospitality in a professional and welcoming environment. Key Responsibilities: · Assist guests with wine selections and provide recommendations based on their preferences. · Serve and present wines professionally, ensuring correct wine service standards. · Support and conduct wine tastings, tours, and educational experiences for visitors. · Share knowledge of the estate's wines, grape varieties, wine regions, and vintages. · Assist with maintaining and updating wine lists and tasting menus. · Monitor wine stock levels and assist with inventory management, ordering, and storage. · Work closely with the hospitality, restaurant, and cellar teams to ensure seamless service. · Maintain the cleanliness, presentation, and organization of wine tasting areas and service stations. · Ensure guests receive excellent customer service throughout their wine experience. · Stay informed about new wine releases, industry trends, and developments in the wine industry. Requirements: · Previous experience in wine service, hospitality, restaurants, wine tasting, or a similar environment. · Basic to good knowledge of wines, grape varieties, wine regions, and wine service. · Formal wine education (WSET Level 1 or 2, or equivalent) will be advantageous. · Excellent customer service and communication skills. · A friendly, professional, and approachable personality. · Strong attention to detail and organizational skills. · Ability to work independently and as part of a team. · Passion for wine, hospitality, and creating memorable guest experiences. · Willingness to work flexible hours, including weekends and public holidays.