Coastal Hardware located in Grand Baie, Mauritius is seeking a Brand Ambassador to join their growing team to promote Trellidor products and brands.

The Brand Ambassador is responsible for the duties and responsibilities below but not limited to;

• Develop customer base by introducing all Trellidor products and brands through general contractors, building contractors, homeowners, specifiers, Architects, designers, property managers, multi-family builders, Lodges, resorts, dealers, and renovators.
• Follow-up with customers to advance them through the sales process.
• Research and prospects for potential new customers.
• Develop an in-depth understanding of the Trellidor products and systems (technical and application).
• Actively make appointments and ensure customer engagement.
• Utilize specialized knowledge and experience to assist customers with issues such as product selection, pricing, availability, and refunds/exchanges.
• Accurately quantify materials and generate sales quotations timeously.
• Actively engages in SOLELY selling Trellidor products and services.
• Handle incoming phone calls, e-mails from customers, and provides requested information quickly and efficiently.
• Investigate customer complaints or concerns.
• Attend induction and training as required by Trellidor.
• Respond promptly to all leads.
• Properly qualify and convert into viable opportunities.
• Stay abreast of all technical data pertaining to industry products.
• Attend relevant trade shows, meetings, seminars, and conferences as required.
• Foster an environment of open communication.
• Coordinate projects anticipate customer needs, planning, ordering, and issue resolution.
• Provide weekly feedback report and activity list to in-country Dealer.

General Duties:

• Follow all companies’ policies and procedures.
• Perform any other tasks as requested by management.

Minimum Requirements

• 4-years’+ experience technical sales.
• Strong numerical ability.
• Driver’s license, and willingness to drive to client sites across Mauritius
• Higher School Certificate (HSC).

Behavioral Fit

• Willingness to learn by developing a working knowledge of company products, procedures, systems, and practices, and willingness to grow with the company.
• Detail oriented.
• A proactive attitude. Maintaining a high work ethic with a can-do attitude makes a difference.
• Effective communication skills for client interaction and team coordination.
• Technical understanding and experience in the building and construction industry.

Package & Remuneration

• The position will pay a market related salary dependent on experience.