Job Summary
Tour Plan Rate & System Specialist – Luxury Travel Agency | Cape Town / Johannesburg Kendrick Recruitment is currently seeking an experienced Tour Plan Rate & System Specialist to join a luxury travel agency. This role can be based in Cape Town or Johannesburg and offers flexible working arrangements, including remote, hybrid, or in-office options. Requirements: · Proven experience in a Tour Plan Rate & System Specialist role · Strong attention to detail and accuracy · Excellent organisational and administrative skills · Ability to collaborate across multiple teams and departments · Strong problem-solving and system troubleshooting capabilities · Excellent communication skills, with the ability to train colleagues effectively Key Responsibilities: · Liaise with suppliers to confirm contract terms, policies, and special offers · Maintain organised records of contracts, agreements, and updates · Capture and update supplier rates, terms, product notes, and live availability links in Tour Plan · Perform quality control checks to ensure accuracy of rates and policies · Support reservations, finance, and other teams with system queries · Communicate contract changes and updates to the wider team · Test system upgrades and participate in ad hoc Tour Plan projects · Oversee product codes setup, reporting parameters, and availability mapping · Attend supplier product training and internal team meetings · Train consultants on best practices and efficient use of the system Package: · Salary: R45,000, negotiable depending on experience · Flexible working arrangements: remote, hybrid, or in-office (Cape Town or Johannesburg) To apply, please send your updated CV, reference letters, and qualifications Please note: Only candidates meeting the listed requirements will be contacted. If you do not hear from us within 7 working days, please consider your application unsuccessful.