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Job Summary
SPA GUEST RELATIONS & RESERVATIONIST
MELROSE - Johannesburg, Gauteng - South Africa
STARTING DATE: A.S.A.P / December 2025
REPORTS to: Spa Manager
EMPLOYMENT: Full Time
TRADING HOURS & SHIFTS:
- Monday - Sunday
- Shifts: 08:00 - 17:00 | 09:00 - 18:00 | 10:00 -19:00 | 11:00 - 20:00
- Open / Close Shifts apply (must be flexible and able to work early & late shifts rotate)
- 1x Weekend OFF per month + Days in the week
SALARY & COMPANY BENEFITS:
- R10,000 - R12,000 Basic per month (Based on relevant experience)
- Retail Commission on products sold by you
- Incentives and performance bonuses
- Treatment commission earned on services personally performed by you when operationally required
MINIMUM REQUIREMENTS:
- Spa Receptionist experience in a Hotel Spa / Cruise Ship Spa or Luxury Lodge Spa
- Qualification: ITEC / CIDESCO / SAAHSP or similar international accredited Diploma in Spa/Beauty
- Excellent command of English (speak & write)
- Bookings system confident
- Computer confident including MS Office (Outlook, Excel, etc.)
- Highly presentable and beautifully groomed
- Reliable transport to Melrose
- Able to work hospitality hours including public holidays, weekends and night shifts
EXPERIENCE:
- Hotel or similar hospitality reception experience is advantageous
- Reception experience in Spa / Salon or Cruise Ship
- Spa Therapist employment experience within luxury hotel or Ship Spa
- Knowledge & understanding of Spa industry & the lingo (describe treatments accordingly)
- Exceptional guest/patient relations
- Computer literate & skilled in booking software including Social Media & MS Office
MF Spa & Beauty Placements
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