Social Media Marketer

Location: Fully remote from South Africa for a UK company

Salary: R20K - R30K CTC p.m. (depending on experience)

Hours: SA hours

Our client in the UK is looking for a dynamic Social Media Marketer to join their team. They are a fast-moving business with 15 retail outlets across the UK. Our client brings the taste of South Africa to the UK — through flavour, heritage, and world-class service. They are leading South African-inspired brands, dedicated to bringing quality, authenticity, and flavour to their customers. From premium grocery products and fresh meat to high-protein snacks and biltong, they pride themselves on offering the best of South Africa to the United Kingdom.

Responsibilities:

1.Communication

Responsible for responding promptly to all communications (Slack, Email, etc.) during working hours, and for maintaining reasonable responsiveness via WhatsApp when urgent matters arise.

2. Social Media Marketing

Responsible for managing and engaging with all social media accounts.

3. Marketing Campaigns

Responsible for creating and implementing marketing campaigns under the supervision of the ecommerce manager. Campaigns may include: Ads, Giveaways, Influencers, Collaborations, Promotions, etc.

4. In-Store Content

Responsible for producing limited in-store content.

5. Visuals

Responsible for producing visuals requested by office staff or for the benefit of the company’s social media channels. This includes: Posts, reels, videos, collaborations, promotional content, and website banners.

6. Google My Business

Responsible for maintaining all Google My Business profiles.

7. Email Newsletter

Responsible for creating content that drives engagement and conversions.

8. Customer Feedback

Responsible for assisting with urgent customer disputes in the rare instance that the Customer Service Manager is unavailable or requires support.

9. Website

Responsible for implementing approved edits or additions to the website.

10. Supporting and reporting to the E-commerce Manager.

Experience required:

- Successful coordination of marketing campaigns
- Email marketing experience (Klaviyo / Mailchimp)
- AI experience (not as important, but should have a forward-thinking mindset)
- Google Ads (B2C) (nice to have)
- Strong design presence
- Preferably experience in the food niche (it helps in creating visual content (e.g. shading, contrast, etc. to make the food look more appealing)
- Well-versed in the entire suite of social channels, with a focus on Meta & TikTok
- Good project management skills (can take ownership of deadlines and plan accordingly)