Job Summary
✨ Senior Therapist | Luxury Safari Lodge | Greater Kruger ✨ ? Salary: R16;000 ? Accommodation: Live-in ? Location: Greater Kruger Kendrick Recruitment is seeking a passionate and experienced Senior Therapist to join a luxury safari lodge in the Greater Kruger region. This is an exciting opportunity for a wellness professional with a love for holistic treatments and a passion for yoga, looking to grow within a high-end hospitality environment. ? Requirements • Relevant spa qualification with proven experience • Passion for wellness, yoga, and holistic guest experiences • Strong leadership and team management skills • Excellent communication and guest engagement abilities • High attention to detail and organizational skills ? Key Responsibilities ?♀️ Operational • Oversee the daily operations of the Wellness Centre, ensuring smooth and efficient service delivery • Maintain cleanliness, organization, and stock levels across all wellness areas • Ensure opening and closing procedures are followed consistently • Report and follow up on maintenance issues to ensure minimal guest disruption • Uphold high standards of SOPs across all treatments and wellness facilities • Ensure safety procedures are followed, including proper use of equipment and electrical items ? Guest Experience • Engage with guests proactively, promoting wellness facilities and experiences • Manage bookings efficiently, ensuring proper scheduling for treatments • Deliver high-quality treatments to international luxury standards • Ensure all guests complete necessary forms and receive personalized, safe treatments • Provide a holistic and memorable wellness journey from start to finish • Maintain strict guest confidentiality and professionalism at all times • Assist guests with boutique purchases and wellness-related services ???? Team Management • Train, mentor, and support therapists, ensuring adherence to standards and protocols • Conduct performance reviews and address any performance concerns • Manage team schedules, leave, and daily operations according to business needs • Maintain high levels of hygiene, grooming, and professionalism within the team • Foster a positive team environment through communication and motivation • Ensure the team is well-versed in all treatments, wellness offerings, and unique guest experiences ? Administration • Assist with stock takes, stock control, and reporting discrepancies • Monitor and report stock shortages and manage ordering processes • Ensure compliance with health and safety standards and hygiene protocols • Capture treatments accurately on systems and maintain up-to-date records • Monitor departmental budgets and support cost control initiatives • Build and maintain strong supplier relationships • Communicate effectively with management regarding guest feedback and operational needs ? This role is ideal for a dedicated and well-rounded wellness professional who thrives in a luxury lodge environment and is passionate about delivering exceptional guest experiences.