Job Summary
Overview The Lifeguard is responsible for ensuring the safety of guests using swimming pools, beachfront areas, and water-based facilities. In a luxury lodge environment, the role also includes delivering exceptional guest service while maintaining strict safety and hygiene standards. Key Duties s Responsibilities 1. Guest Safety s Supervision · Monitor all pool and/or beach areas to ensure guest safety at all times. · Enforce safety rules and regulations politely and professionally. · Identify potential hazards (currents, weather changes, slippery areas). · Provide clear instructions to guests regarding safe swimming practices. 2. Rescue s Emergency Response · Perform water rescues and administer first aid when required. · Respond immediately to emergencies (drowning, injuries, medical incidents). · Conduct CPR and use emergency equipment (AED, rescue tubes). · Coordinate with lodge management and emergency services when necessary. 3. Pool s Beach Maintenance Oversight · Conduct regular checks of pool cleanliness and water quality. · Ensure safety equipment is functional and accessible (life rings, signage). · Report maintenance issues (tiles, decking, filtration systems). · Monitor beach conditions such as tides and weather warnings. 4. Guest Experience · Provide friendly, professional service to guests at all times. · Offer towels, assist with seating, and ensure pool/beach areas are well presented. · Educate guests (especially families) on safety in a courteous manner. · Assist with special guest requests and VIP services. 5. Compliance s Safety Standards · Ensure compliance with health and safety regulations. · Maintain incident logs and complete daily safety checklists. · Adhere to lodge SOPs and 5-star service standards. 6. Team Collaboration · Work closely with housekeeping, maintenance, and front-of-house teams. · Support poolside or beach service staff when required. · Participate in safety drills and staff training sessions. Qualifications s Requirements Essential Certifications · Valid Lifeguard Certification (recognized body such as Lifesaving South Africa). · CPR and First Aid certification (Level 1 or higher). · AED (Automated External Defibrillator) training. Education · Matric (Grade 12) or equivalent. · Additional hospitality or guest service training advantageous. Experience · 1–3 years’ experience as a lifeguard, preferably in: o Hotels or resorts o Beachfront environments o Luxury lodges · Open water/beach lifeguarding experience highly advantageous. Key Skills s Competencies · Strong swimming and rescue skills. · High level of alertness and attention to detail. · Calm and decisive under pressure. · Excellent communication and interpersonal skills. · Professional appearance and guest-focused attitude. · Knowledge of ocean conditions (tides, currents, weather patterns). · Physical fitness and stamina. Working Conditions · Outdoor environment (sun, wind, humidity). · Shift work, including weekends and public holidays. · May require live-in (depending on lodge setup). · Combination of beach and poolside duties.