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Senior Lodge Anchor / Assistant Manager | Luxury Sabi Sand Lodge | Lv
HotelJobs Monday, 03 August 2026Job Summary
Kendrick Recruitment is currently seeking an experienced and hands-on Senior Lodge Anchor / Assistant Manager for a luxury lodge in the Sabi Sand. This is a wonderful opportunity for a confident hospitality professional who enjoys being closely involved in both the guest experience and the daily operation of the lodge. The successful candidate will work alongside the General Manager, supporting operations across Guest Relations, Front Office, Food & Beverage, Housekeeping and general lodge administration. We are looking for a visible, approachable and guest-focused leader who is comfortable hosting, supporting the team and taking responsibility for the lodge in the absence of senior management. Key Responsibilities Support the General Manager with the day-to-day running of the lodge Act as Manager on Duty and oversee lodge operations when required Welcome; host and engage with guests throughout their stay Ensure warm, personalised and professional service from arrival to departure Manage guest requests, feedback and any service-related concerns Oversee Reception, Front Office and Guest Relations operations Coordinate room allocations, guest movements, check-ins and departures Ensure guest accounts, payments and check-outs are handled accurately Arrange honeymoons, celebrations and special guest requests Work closely with Housekeeping, Kitchen, Service, Guiding and Maintenance teams Monitor service delivery and presentation standards throughout the lodge Assist with daily briefings, planning and communication between departments Support; motivate and guide the team through a hands-on leadership style Assist with staff scheduling, training and performance management Prepare daily reports and operational updates Coordinate transfers, charter arrangements and gate manifests Assist with stock control, curio shop operations and cash reconciliations Support Food & Beverage service and hosting when needed Ensure lodge procedures and health and safety standards are followed Requirements Previous experience as a Senior Lodge Anchor, Duty Manager or in a similar position Experience within a luxury safari lodge or five-star hospitality environment Strong Guest Relations, Front Office and lodge administration experience A good understanding of Food & Beverage and Housekeeping operations Previous team supervision or junior management experience Excellent communication and interpersonal skills Confident; professional and highly guest-focused Strong organisational, leadership and problem-solving abilities Able to remain calm and organised in a busy lodge environment Computer literate, with hospitality management system experience advantageous Valid driver’s licence This role would suit an energetic and capable lodge professional who is ready to grow into a broader management position while remaining closely involved with guests, the team and daily lodge operations.
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