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??? ??????????? ??????????? is recruiting on behalf of a specialist hospitality management company for a young and dynamic ??????????? ?????????? ??????? & ???????? ?????????. ?PLEASE NOTE - Can be remotely based in Kenya, Tanzania or South Africa. Our client works with safari lodges, tented camps, boutique hotels and restaurants across East Africa and beyond. Reporting to the Operations, Guest Experience & Training Manager, the successful candidate will combine practical service training and property visits with reporting and project coordination from home. On site, you’ll help conduct operational audits, mystery guest visits and service reviews, support property openings and relaunches, and demonstrate butler, table and guest service standards. From home, you’ll prepare training materials and reports, coordinate schedules and travel, track action plans and keep client records up to date. ???????????? Five to seven years of hospitality experience, preferably in safari lodges, tented camps or luxury boutique properties. Practical guest-facing experience in front of house, guest relations or food and beverage. Butler experience or formal butler or service training, with the confidence to demonstrate standards to others. Fluent spoken and written English, strong report writing and proficiency in Google Workspace. A valid passport and availability for regular travel to remote properties, sometimes at short notice, with flexible hours during site visits. Ability to work independently from home, follow up on action plans and handle guest and client information discreetly. Swahili; wine knowledge or training, experience delivering staff training and a hospitality qualification would be advantageous. Familiarity with Canva or lodge reservations systems would also be useful. ?????? – On application. ??????? ???????????? – Can be remotely based in Kenya, Tanzania or South Africa. Expect roughly two weeks away after every three to four weeks at home, primarily in East Africa. Travel costs, accommodation and meals are covered during site visits. ????? ???? – 10 January 2027. ? ?????? ???? – Applicants must already have the right to live and work in their chosen base country. Work permit sponsorship and expatriate packages are not available.
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